Grower Help

Grower Help Centre

Quick answers for ordering, plant health, HLVd, pests, powdery mildew, shipping, and after-arrival care.

Before Ordering

Confirm your shipping address, grow schedule, and strain choices before checkout. If you need larger quantities, visit Bulk Clone Orders.

Minimum Order / Mix-and-Match

Catalog rules and pack options can vary by product. Check the product page for current minimums, pack sizes, and mix-and-match availability before you order.

Plant Health

Our health-first pages explain what clean starting material means on this site. Begin with the Clean Plant Guarantee.

HLVd / Pest / PM Questions

For viroid questions, see HLVd-Tested Clones. For mites, thrips, and powdery mildew, see Pest & PM-Free Clones. Process detail lives on Our Testing Process.

Shipping

Read How We Ship Live Plants for packing, transit, and delivery expectations.

After Arrival

Use After Your Clones Arrive for unpacking and first-week care.

Basic Clone Care

Keep early light moderate, roots moist, and environment stable. Browse the Healthy Growing Library for longer-form guides as they are published.

Payments & Order Questions

For billing, tracking, or order changes, contact us through Contact Us with your order number.